Regulatory & Standards Compliance
SYSC15A and the credibility gap: Why are resilience plans falling short under scrutiny?
There is a difference between having a plan and being ready to prove it. Under the FCA’s PS21/3 standard, many firms look compliant on paper but fall short under scrutiny. The planning phase is over. The focus now is on outcomes and evidence. The FCA expects firms to show how they will keep services running during disruption, with proof that is current, complete, and connected. Anything less reveals a credibility gap that regulators are ready to test.
21 Aug 2025